Shipping & Delivery
Last updated: November 11, 2025
Digital Products Only
BB Edits provides 100% digital video editing courses and educational content. No physical products are shipped. All courses, materials, and resources are delivered electronically through our secure online platform.
1. Digital Course Delivery
All BB Edits courses are digital products delivered through our online learning platform. Upon successful payment, you will receive immediate access to your purchased courses.
- Instant access upon payment confirmation
- No physical shipping required
- Access credentials sent to registered email address
- Available 24/7 from any internet-connected device
2. Course Access Timeline
- Immediate Access: Most courses are available instantly after payment
- Payment Processing: 1-5 minutes for payment verification
- Email Confirmation: Access details sent within 10 minutes
- Account Setup: Login credentials provided immediately
3. What You Will Receive
After purchase, you will receive:
- Email confirmation with order details
- Login credentials for the learning platform
- Direct course access links
- Welcome email with getting started guide
- Access to course materials and resources
- Community forum access (if applicable)
4. System Requirements
To access your courses, you will need:
- Stable internet connection
- Modern web browser (Chrome, Firefox, Safari, Edge)
- Valid email address
- Device with video playback capability
- Minimum screen resolution of 1024x768
5. Access Duration
- Lifetime Access: Most courses include lifetime access
- Subscription Courses: Access duration based on subscription plan
- Limited Time Offers: Access period clearly mentioned at purchase
- Course Updates: Free updates included during access period
6. Delivery Issues
If you do not receive course access within 30 minutes of purchase:
- Check your email spam/junk folder
- Verify payment was completed successfully
- Ensure email address provided is correct
- Contact our support team immediately
7. Multiple Device Access
- Access courses from multiple devices with one account
- Progress syncs across all devices
- Mobile-friendly platform for learning on-the-go
- Download options available for offline viewing (where applicable)
8. Technical Support
If you experience any technical issues accessing your courses, our support team is available to help resolve delivery and access problems.
- 24/7 technical support available
- Average response time: 2-4 hours
- Video tutorials for common issues
- Live chat support during business hours
9. International Access
Our digital courses are available worldwide. There are no geographical restrictions or additional delivery charges for international students.
10. No Hidden Charges
Since all our courses are digital, there are:
- No shipping charges
- No delivery fees
- No customs or import duties
- No packaging or handling costs
- Price you see is the final price you pay
11. Contact Information
For delivery issues, technical support, or any queries, contact us:
Email Support
noreply@bbedits.com
Response time: 2-4 hours
Social Media
Instagram: @bb_edits
YouTube: @bb_edits
Telegram: @bb_edits
✓ 24/7 Technical Support Available
Need Help?
If you have any questions about course delivery or access, our support team is here to help you 24/7. We're committed to ensuring you have a smooth learning experience from the moment of purchase.